Orders live everywhere except one place
Portal orders, rep visits, WhatsApp messages, and phone calls land in different inboxes and spreadsheets. Every channel means another version of the truth, and orders that simply get lost.
Solutions· Operations & Logistics
Every order captured, fulfilled, and collected: from cart to cash
Run the full order lifecycle on one system: multi-channel capture, fulfillment and dispatch, last-mile delivery, and COD reconciliation, on a no-code platform your ops team reshapes as the operation grows.
Proven on live marketplace operations moving thousands of orders a day
app.vulo.app
Order operations · Today
LiveOrders today
1,284
4 channels
Fill rate
97.2%
lines shipped
On-time delivery
94.8%
last 7 days
Customer portal
591
Field sales
359
Marketplace app
231
Manual entry
103
Why order operations break down
Spreadsheets lose orders. Rigid tools lose your workflow.
Most growing operations run orders across inboxes, chat threads, and files, or on an order system too rigid to match how their fulfillment actually works.
The warehouse works blind
Pickers and dispatchers don’t see what’s coming until someone forwards it. Cutoffs get missed, vans leave half-full, and nobody can tell a customer where their order actually is.
COD cash leaks silently
Drivers collect cash all day and settle from memory and paper slips. Small variances vanish into “rounding”, and finance only discovers the gap weeks later, if at all.
Rigid OMS tools can’t keep up
Marketplace and distribution workflows change monthly: new zones, new cutoffs, new channels. Off-the-shelf order systems force you into their flow, or charge you to change theirs.
From capture to settlement
One connected thread through every order
Every step feeds the next: no re-keying between systems, no forwarded screenshots, no end-of-day reconciliation marathon.
Capture
Orders land from portal, reps, and marketplace: one queue.
Validate
Credit, pricing, and stock checks run automatically.
Allocate
Lines reserved from the right hub, backorders created.
Fulfill
Picked, packed, and batched into delivery runs.
Deliver
Drivers, stops, and proof of delivery tracked live.
Collect
COD and payments reconciled run by run.
Settle
Invoices and GL entries posted: no re-entry.
app.vulo.app
SO-8412 · Hayat Pharmacy
Customer portal · $1,840
SO-8413 · El Nour Market
Field sales · Rep: Omar K. · $926
QT-2210 · Delta Stores
Quotation · $3,150
SO-8414 · Misr Distribution
Marketplace app · $612
Avg. capture to confirmation38 seconds
Every channel, one order book
Customer portal, field sales reps, marketplace app, quotations: every order lands in the same queue with the same validation, whatever door it came through. No more WhatsApp screenshots re-typed into a spreadsheet at the end of the day.
Customer portal and rep app orders flow straight into the pipeline Quotations convert to orders with pricing and terms carried over Channel tracked on every order, so you know what each one costs to serve
app.vulo.app
SO-8409 · Hayat Pharmacy
24 lines · $4,120 · Cairo East hub
Credit check
Balance within $25K limit
2In progress
Stock allocation
22 of 24 lines allocated · Cairo East
3Queued
Confirmation & pricing
Contract prices and discounts applied
4Queued
Released to fulfillment
Joins next dispatch batch
From placed to confirmed without a human bottleneck
Credit checks, contract pricing, and stock allocation run the moment an order arrives. Clean orders confirm themselves in seconds; only the exceptions (a credit hold, a short allocation) stop for a person.
Credit limits and payment terms enforced automatically per customer Stock allocated from the right hub, with backorders created for shortfalls Exceptions flagged and routed. Everything else flows through untouched
app.vulo.app
Run D-11 · 18 orders · Nasr City
Picking14 of 18
Run D-12 · 12 orders · Heliopolis
Packed12 of 12
Run D-13 · 9 orders · Maadi
Loading4 of 9
Pick, pack, and batch by run, not by guesswork
Confirmed orders group into delivery runs by zone, cutoff, and capacity. Pick lists generate per run and sequence by route, so the warehouse works one clear queue instead of a pile of printouts, and the 4 PM van leaves full.
Orders batched into runs by zone, cutoff time, and vehicle capacity Pick lists generated per run, sequenced for the route Dispatch board shows every run’s state: picking, packed, loading, gone
app.vulo.app
Run D-11 · Ahmed S. · Van CR-318
14 stops · 18 orders · Nasr City route
Hayat Pharmacy
11:42 AM · POD signed
El Nour Market
12:05 PM · COD $926 collected
9
En routeDelta Stores
ETA 12:40 PM · 2.1 km away
10
QueuedMisr Distribution
Window 1:00 – 3:00 PM
9 of 14 stops completeOn schedule
Every driver, stop, and proof of delivery: live
Each run is a live record: the driver, the stops, the order they’ll be visited in, and what happened at each one. Deliveries confirm with proof of delivery, failures capture a reason, and customers get tracking instead of calling your ops team.
Stop-by-stop progress with ETAs, visible to ops in real time Proof of delivery, COD collected, and failure reasons captured at the door Failed deliveries automatically rescheduled into the next run
app.vulo.app
Run D-11 · Ahmed S.
Expected $4,212 · 11 COD stops
$4,180
VarianceRun D-09 · Khaled M.
Expected $3,945 · 9 COD stops
$3,945
MatchedRun D-10 · Samir R.
Expected $3,717 · 8 COD stops
$3,717
MatchedCollected today · all runs$11,842 of $11,874
Flag variancePost to cash account
Cash that comes back counted
Every COD stop records what was collected, so each driver’s settlement reconciles against the system, not against a paper slip. Variances surface the same evening, run by run, and matched cash posts straight to your accounts.
Expected vs. collected reconciled per driver, per run, same day Variances flagged immediately with the stops behind them Settled cash posts to accounting automatically: no re-keying
app.vulo.app
RMA-0412 · El Nour Market
Linked to SO-8377 · 3 units · damaged in transit
Return requested
Logged from driver app at delivery
Pickup scheduled
Added to Run D-14 · next day
3Pending
Warehouse inspection
Condition check · restock or write-off
4Queued
Credit note issued
Posts to accounting automatically
Resolution · auto-proposed2 restock · 1 write-off · $84 credit
Returns that restock, not pile up
Returns log at the door, ride back on the next run, and land in an inspection queue, each one linked to its original order. Restock, write off, or credit: every unit gets a decision, and every credit note posts itself.
Returns captured at delivery with reason and photos, linked to the order Inspection workflow decides restock vs. write-off per unit Credit notes generated and posted to accounting automatically
app.vulo.app
INV-10288 · $4,120
Generated from SO-8409 · Hayat Pharmacy
Receivable balance · Hayat Pharmacy$2,120 · current
Delivered orders become posted invoices, automatically
Invoices generate from what was actually delivered (not what was ordered) with proof of delivery attached. Revenue and receivables post to the ledger on the same platform, so finance closes the day without chasing ops for numbers.
Invoices created from delivered quantities, with POD attached GL entries for revenue, receivables, and COD cash posted automatically Customer balances and aging always current. Credit checks use live data
app.vulo.app
Fulfillment analytics · June
LiveOTIF
94.8%
+1.2 vs. May
Fill rate
97.2%
all channels
Return rate
1.8%
-0.4 vs. May
Customer portal
98%
Field sales
96%
Marketplace app
95%
Manual entry
88%
OTIF, fill rate, and channel performance at a glance
Dashboards read live orders, runs, and settlements, not last week’s export. See on-time delivery by zone, fill rate by channel, and COD variance by driver, while Vulo AI flags the orders, runs, and customers that need attention today.
OTIF, fill rate, returns, and collections: live, not month-end Drill from any number to the orders and stops behind it AI insights flag at-risk orders and late-running routes before customers call
app.vulo.app
Order confirmed
Trigger · any channel
Credit hold check
Condition · balance over limit → hold
Allocate & batch
Nearest hub · same-day cutoff rules
Assign driver & notify
Run created · customer gets tracking link
Your order flow, changed by your team, not a vendor
Statuses, cutoffs, credit rules, batching logic: the entire order lifecycle is modeled visually in the Process Designer. When you open a new zone or change a cutoff, your ops team adjusts the flow in minutes, without developers or change requests.
Order statuses, validations, and routing configured visually New channels, zones, and delivery models added without custom development Changes go live in a click, with permissions and audit logs intact
Everything included
The full order stack, ready on day one
Eight order modules ship working out of the box, and because they run on Vulo, your team keeps full no-code control over every screen, status, and rule.
Sales Orders
Every order from every channel in one pipeline.
Quotations
Quotes that convert to orders with terms intact.
Fulfillment & Dispatch
Pick lists and delivery runs batched by zone and cutoff.
Delivery Tracking
Live runs, stops, ETAs, and proof of delivery.
COD Reconciliation
Driver settlements matched to cash, same day.
Returns Management
RMAs from pickup to restock or credit note.
Invoicing
Invoices from delivered quantities, posted to the ledger.
Customer Portal
Self-service ordering and live order tracking.
Connected on the same platform, no integrations to build:
The platform behind it
1,200+
business apps built on Vulo
150,000+
workflow actions automated monthly
99.9%
historical platform uptime
12+
industries running core operations
Proven on real order operations
Marketplaces run their supply chain on Vulo
Thousands of orders a day, live delivery runs, and workflows the ops team changes themselves, without a development backlog.
FAQ
Orders on Vulo, answered
Yes. Vulo runs live marketplace and distribution operations processing thousands of orders a day. Grinta scaled its entire supply chain operation on the platform. Orders, runs, and settlements are structured records on an enterprise data engine, not rows in a spreadsheet, so volume grows without rewrites.
Both. With your own fleet, drivers and vehicles are managed in the connected Fleet Management module and runs assign directly to them. With a 3PL, orders hand off through dataflows and no-code APIs, and status updates flow back into the same pipeline. You keep one view either way.
Every cash-on-delivery stop records the amount collected at the door. At end of day, each driver’s settlement compares expected against collected, run by run. Variances are flagged with the exact stops behind them, and matched cash posts to your cash accounts automatically.
Orders stop being messages and start being records. Capture, validation, batching, and driver assignment happen in one pipeline everyone sees. The warehouse works a live queue instead of forwarded screenshots, and the end-of-day reconciliation marathon simply stops existing.
That is the point of the platform. Statuses, validations, cutoff rules, batching logic, and approval chains are all modeled visually in the Process Designer. When your operation changes (a new zone, a new channel, a new delivery model), your team adjusts the flow in minutes, not sprint cycles.
Weeks, not months. You start from a working order management solution and shape it to your channels, zones, and cutoffs, and the ops team that runs it day to day keeps adjusting workflows, statuses, and reports after go-live without consultants.
Keep exploring
Runs even better with the rest of the platform
Orders never live alone. These solutions share the same data, users, and workflows.
Logistics & Fleet
Coordinate fleets, routes, and deliveries across your entire supply chain.
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Run your online operation with orders, payments, and customer portals connected.
Learn moreInventory Management
Real-time stock across warehouses: reservations, transfers, batch traceability, cycle counts, and costing on the same platform as procurement, orders, and accounting.
Learn moreStop losing orders between systems
Start from the ready order management solution and shape it to your channels, zones, and cutoffs, you'll be running live orders in days, not months.
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